School Wells Holiday Cottage – Peak District.
The requirement for holiday cottage cleaning is not immediately obvious to a commercial cleaning company like ours but early in 2020 we were presented with an opportunity to work with a client who planned relocate overseas for a period of time but wanted to keep the cottage rental business going.
The client was nervous of the fact that holiday cottage cleaning is not just cleaning, in fact it is not something they considered easily satisfied by a domestic property cleaner. Holiday cottages require cleaning on a schedule matched to the visiting customers. Often a designated handover date is agreed which is helpful, but it is not always the case, flexibility is required. But more than cleaning is that bedding should be removed taken for cleaning and without fail replaced with fresh each week, We replaced other items including towels, bathroom mats, toiletries, kitchen related items, washing machine tablets and much more. It’s like a small hotel business, the satisfaction of the visiting customers is crucial.
“The cottage was one of the cleanest we have stayed in”
When we took on the School Wells property in the Peak District it benefited from a flexible customer who worked with us on the first weekly clean before new guests, this helped them and us to identify the unique elements of their cottage which they wanted to maintain. We created a detailed checklist of standard and unique tasks that our cleaners could check and sign off to ensure that nothing was missed during the cleaning and restocking process.
As a Commercial Cleaning Company we are different, we employ reliable high quality staff who are often from the hotel sector, they know how to make a bed and work at a remarkable pace whilst ensuring that the property is immaculate and safe. We also provide ongoing training to our teams to ensure that they can deal with different situations.
Our client advised Holiday Cottage feedback from customers has been extremely positive, in fact the most consistent comments came in relation to the cleanliness of the property, this is something we are proud of but know comes from our hard work and attention to detail.